I walked into the reception of a client recently and the lady, sort of, half looked up from her book and asked who I wanted to see. I felt I was intruding!
Whilst waiting I thought she doesn’t like what she does, she is a bad image for her company and wasn’t a nice person.
“What are you reading?” I asked. She told me. “Do you read a lot?” I enquired further. By this time she had put her book down and started to chat. In the next 3 to 4 minutes networking with this lady I found out all sorts. When I went into the meeting I got a nice smile and a cheery goodbye.