Thursday, November 29, 2007

Are you abnormal?

If you DON'T feel like this you are either lying ( to yourself!) or you are abnormal. We have asked 10's of thousands how they feel and 99.246% feel like Brian in the picture. To help you feel better you need to prepare not just physically but mentally too.

10 WARM UP MENTAL EXERCISES

1. I am about to give up 3 precious hours, unpaid, so I going to get the most out of it

2. I will enjoy this event and have some real fun

3. This room will be familiar. I will see people on their own, open 2 ‘s and 3’s. They will be welcoming. Beware of the closed 2’s 3’s and 4+ groups.

4. I plan to talk to 3 new people and gain 3 new pieces of information or gossip

5. I will work hard at introducing myself to the person/ people I’m targeting

6. Get myself in the right state. …AND NOT “A RIGHT STATE”

7. Everyone here wants to network. They want to meet me just as much as I want to meet them. The chances of rejection are tiny

8. I’m a decent and likeable person; believe in myself and in my area I have much knowledge and expertise.

9. There will be the odd rude person here…let’s just get away from them as soon as possible

10. It might happen, but very very occasionally I might get rejected. These people aren’t worth giving a second thought to. Let’s focus on the 99.9% of pleasant and welcoming people

Sunday, October 14, 2007

20 Tips on what to ask for in a testimonial:

When you tell people how wonderful you are and the service you provide they don't listen. When they hear it from others who they know, like and trust ...they listen.

Here are some tips when you start asking satisfied clients and customers for testimonials

1. Three problems your client faced before you came along.
2. How delighted and happy your client is with your services.
3. How easy and fulfilling it is to work with you.
4. Would they recommend your services to anyone else.
5. How does your client feel by taking up your services.
6. How easy is it to do business with you?
7. Why do they continue to do business with you?
8. Why are they loyal customers?
9. What would you say to someone who has never heard of you before?

10. What is unique about your service.
11. What changes has your client seen in themselves since getting
involved with you.
12. Make sure your client puts your testimonial on their letterhead.
13. Ask them not to date it so it doesn’t become out of date.
14. Always give your client a deadline for when you need the
testimonial back.
15. Ask your client verbally
16. Send them a prepaid envelope to send it back
17. Thank your client with a thank you card

18 Or with something more substantial if it leads to business
19. Don’t date testimonials
20. Write testimonials for your clients and educate where you can. Help them to increase their own referrals

Monday, October 08, 2007

Definition of perseverence according to Will Smith aka Hitch

In the 2005 film Hitch
the main charachter was a 'date doctor'. Hitch shows men how to attract women ( who they really really like).
The best line in the film for me was
"The definition of perseverence is following a course of action in spite of discouragement, opposition or previous failures."

This applies to everything in life and not more so than when it comes to following up opportunities after attending business events. Most people have this dilemma

When you follow up in a professional manner by asking prospects for their permission to follow up or open an escape route by saying "If you'd rather I didn't call pleasetell me " then there is no need to worry about being too pushy.
We run a nationwide programme of seminars to help you overcome all your fears of making the follow up call